Effective Date: May 2025
Operator: Castle Harbour Sp. z o.o. (trading as Imaginari)
Jurisdiction: Poland/European Union (GDPR)

At Castle Harbour Sp. z o.o., trading as Imaginari, we are committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and protected. This Privacy Statement explains how we process personal data via www.imaginari.pro, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Polish data protection laws.

Who We Are

This website is operated by Castle Harbour Sp. z o.o., a company registered in Poland, trading as Imaginari.

For the purposes of data protection legislation, Castle Harbour Sp. z o.o. is the data controller of personal data collected through this website.

What Data We Collect

We may collect and process the following types of personal data:

• Contact details - such as your name, email address, phone number, and company name (if submitted via forms or communications).
• Technical data - including your IP address, browser type, device information, and site usage (collected via cookies and analytics tools).
• Correspondence - including any messages or enquiries you send to us.

We do not intentionally collect sensitive personal data via this website.

How We Use Your Data

We use your data for the following purposes:

• To respond to your enquiries and communicate with you.
• To provide and improve our services.
• To ensure website security, usability, and functionality.
• To meet our legal and regulatory obligations.

We do not sell or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

• Consent - where you have given clear consent for specific uses (e.g. contact form submissions).
• Legitimate interests - such as responding to enquiries and improving our website.
• Legal obligation - where necessary to comply with applicable legal or regulatory requirements.

Data Sharing

We may share your data with trusted service providers who support our website operations (such as hosting, email, or analytics). These providers are contractually bound to handle your data securely and in line with applicable legislation.

We may disclose personal data where required by law or government authorities.

International Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses) to protect your information in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected - including to meet legal, regulatory, or operational requirements. Data no longer needed will be securely deleted or anonymised.

Your Rights Under GDPR

Under GDPR and Polish law, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Restrict or object to the processing of your data.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at connect@imaginari.pro.

Supervisory Authority - Poland

If you believe your data has been mishandled or your rights have been violated, you have the right to file a complaint with the Polish data protection authority:

President of the Personal Data Protection Office (UODO)
Website: https://uodo.gov.pl

Cookies

We use cookies to enhance your experience and analyse website usage. Please refer to our separate Cookies Policy for details on how we use cookies and how you can manage your preferences.

Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, or loss.

Changes to This Privacy Statement

We may update this Privacy Statement to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions or concerns about this Privacy Statement or how your data is processed, please contact:

Email: connect@imaginari.pro
Operator: Castle Harbour Sp. z o.o.
Location: Warsaw, Poland